|
Customer Service
Shipping
What are my shipping options?
We offer both standard and express delivery:
Standard
Following credit card authorization and verification of information, you will
receive your order within approximately 4 to 7 business days, shipments within
Florida 1 to 3 days. (Monday through Friday, does not include Holidays)
Express
If items ordered are needed right away, we can ship your order to you overnight
at an additional charge. For weekday overnight delivery (excluding Saturday
delivery), orders must be received by 11:00 a.m. ET, and credit card authorization
and verification must be obtained. Please add $25.00 to the shipping and handling
charge if you use express option. Overnight deliveries require a signature
for delivery.
NOTE: Express delivery for Alaska, Hawaii, U.S. territories and Rural Routes
is a 2nd day delivery. Express delivery is not available to P.O. Boxes, APO
or FPO addresses.
Shipping Carriers
We determine the most efficient shipping carrier for your order. The carriers
used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx.
Weekend Delivery
An additional $15.00 will b added to the shipping and handling charge for Saturday
delivery. For more information please call 800-828-1729
Shipping Table
| Order Total |
Shipments within Florida
(1-3 business days) |
Standard
(4-7 business days) |
Express |
| $0-100 |
$9.00 |
$11.00 |
Next Business day, add $30.00
Second Business day, add $20.00
|
| $101-300 |
$10.50 |
$13.50 |
| $301-400 |
$12.00 |
$15.00 |
| $401 and above |
$13.50 |
$18.00 |
**Bulky items subject to additional shipping charges.
Returns and Exchanges
What is The Field Shops, and exchange policy?
We want you to be happy with your order. If something is not right, let us
know. We gladly accept returns and exchanges of unwashed, unworn or defective
merchandise. We will send you a different size, color or style. If you would
like to have a refund, we will take care of that also. The Field Shops offers
several convenient ways to return and exchange merchandise:
Go to The Field Shops, Inc.
We are located @ 4551 N.W. 36th Street Miami Springs, FL 33166. Our store
hours are Monday thru Friday from 8:30 to 5:00. You will need to bring your
original invoice, a photo ID and the credit card used to place your order.
Mail it in PLEASE NOTATE IF YOU ARE REQUESTING A RETURN OR EXCHANGE
For returns: Place the merchandise in a box with original invoice or
packing list, then send the package back via insured mail to the address given
below.
For exchanges: We will send in-stock items to you right away. Your credit
card will be charged for the new merchandise and when your returned items are
received we will issue a credit to your credit card account.
The Field Shops Returns and Exchanges Form.
Download Printable Return/Exchange Form (pdf).
Don't have Adobe Reader?

Easy exchange: Return merchandise with the original invoice to the address
below, and order your new merchandise at the same time by calling 800-828-1729.
In-stock items will be shipped within 24 hours at no charge for standard shipping
if exchange is due to our error.
All returns and exchanges should be shipped via insured mail (UPS, USPS or
FedEx)
ATTN: Returns
4551 N.W. 36th Street
Miami Springs, FL 33166
Jetblue Pilots Only
You are eligible for anniversary dollars after one year of service on the first of your hire month.The dollars expire one year later on the last day of the prior month of hire. Second, third etcetera anniversary dollars available on first day of your hire month each year, money does not rollover.
Example Hire date February 15 2004
Eligible first year 2/1/05 Expires 1/31/06
Eligible second year 2/1/06 Expires 1/31/07
Use Anniversary code for tender.If you go over enter your credit card (instead of Anniversary code)and in comments state for annual allowance. Only the overage will be charged to your card
USA 3000 Pilots Only
Eligible for $150.00 per year, which now rollsover. Use Anniversary code for tender. Restricted to items on your Airline page.
If you go over enter your credit card (instead of anniversary code)and in comments state for annual allowance. Only the overage will be charged to your card.
|